Ok, imagine this: Your husband passed away a few months prior and your insurance check hasn’t come in. You wake up and your daughter’s room is flooded. Your older home’s roof has had it and your late husband is the one who took care of all things related to home repair. You need roof repair and someone to help to find a roofer!
This is the same situation I was in when Don passed away. I knew I needed help. I was able to clean up Gracie’s room and I did know to call our insurance. My local agent told me EXACTLY what I needed to do. The thing is, he couldn’t tell me which residential roofing contractors to choose to put a roof on mine and Gracie’s home.
I talked to friends and sent out a Facebook post to friends I didn’t see all the time. I talked to several people at Church. I was very specific in my questions and wanted their honest opinions. I also asked how the roofers treated the wives. Some women don’t have this happen to them but, a lot of repairmen talk down to women (or more).
I called the top three roofers that my friends all mentioned. The first man I didn’t care for at all. I took his estimate, but I knew that I was not going to hire him. The second man was a very kind young man and fixed the hole so it wouldn’t leak anymore. The third man gave me the highest estimate by a couple of hundred dollars.
I liked him though. I had told him if I chose his estimate that I couldn’t pay him until I received my insurance in two weeks. That is when he told me a few things. He said ma’am, I know that your husband just passed away and that you have a daughter. I was raised by a widow so please listen to me while I tell you some things. I learned some lessons that day.
He told me to NEVER tell anyone that I would be getting insurance money in. He told me to NEVER, EVER pay anyone for ANY type of home repair prior to work being done. He told me that people would be reading in the paper that I had suffered a loss, therefore I need to guard my daughter and myself against people trying to take any money from us. He said MANY people took advantage of his Mother and he didn’t want anything like that happening to me. I was SO grateful for his advice. I know I was naive, I was a very young widow. My husband took care of all the major repairs. This man really opened my eyes, he told me things that I needed to know that no one at all had told me.
I was so impressed by his professionalism that I took his estimate over the other two men. His men found a very bad place over my carport and fixed it, fully. I asked him how much more that would cost and he said that was on him, he wanted to do it. Do you know how many times I have recommended this man to all of my friends? Do you know how many of my friends have called and asked me for my roofer’s name, for their friends? Did you know that word of mouth is the primary factor behind 20 to 50 percent of all purchasing decisions?
That house has since burned and I honestly do not have any pictures of it because of the fire. We have lived in our present home since 2014 and when we need roofing done- I’ll know who to call.